Retain talent, improve productivity, increase employee well-being.
24/7, confidential support including counselling, information, guidance and referrals on any work, personal or family issue. Saves employees time, stress and anxiety, enabling them to stay more focused and productive at work.
Hospitality Action’s EAP is the only Employee Assistance Programme designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support and assistance. Whatever the problem, They are there to help 24 hours a day, 365 days per year.
The EAP service is a proactive, fully supported, totally confidential scheme that provides the following services for a very cost effective fee:
- Advice and help sheets topics include: Health & Wellbeing; Working Life; and Financial Matters
- Web chat and telephone help line, 24/7, 365 days a year
- Managerial Adviceline
- Managed Referrals
- Personal counselling – both telephone and face-to-face counselling
- Legal information and guidance
- Financial planning and debt advice
- Addiction support expert help with alcohol, drugs, gambling or other addiction issues
- Hardship grants – where our criteria are met
- Parenting Helpline – topics covered include: pregnancy and birth, single parenting, shared parenting, and teenage challenges
- Elder Care – support and advice on caring for an older relative
- Bespoke managerial reports, employee booklets, employer’s briefing document, posters and subscribers’ newsletter
- Whistleblowing service – a confidential service giving employees the opportunity to report any work-related concerns to an independent third party
- Critical Incident and Trauma Support
If you would like to support us at our events, or support us through fundraising activities, please get in touch.
I experienced tough times a number of years ago when I was taking drugs to get me through the day. I am now drug free and would not be here if it was not for a very supportive family. It is so important to talk to others about your issues.
DonaldBarman / Food server
I was heavily involved in gambling several years ago. I was at rock bottom and without the support of a few close friends who listened and supported me, things would be so much worse. I now do not gamble at all.
DanielFront Office manager
I was too macho to speak to anyone, or admit that I had mental health problems. Alcohol and drugs too normal, too accepted in this industry. If there was a charity out there, my family life would not have suffered. The stigma, especially for men not speaking up, must be broken. It is the responsibility of the employers too, to support their staff within this industry.