“What’s in a name”? I remember being with my dad when I was young, and every time he picked up the phone to answer a call, he greeted the person by their name. When we would go to eat somewhere, he would ask people their names to say thank you.
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“I really need a holiday!”
It is that time of year when we expect the business to ramp up a bit. Tourists are in town! They come from international as well as the domestic markets and can have a significant impact on increasing midweek and weekend sales. Hopefully this increase in workload is reflected in
Anxiety at work?
It is Mental Health Awareness week (15th – 21 May 2023) Anxiety at work? Whether you are a small business or a large corporation, the law requires all employers to prevent work related stress to support good mental health in the workplace. Anxiety is how we perceive stress. It is
“Only when you leave, I’ll need to love you” Gary Kemp – Spandau Ballet 1984
Are notice periods, the equivalent of a professional divorce? Why then do some employers treat their colleagues who are leaving so poorly? Let’s start with understanding why someone is leaving, there is a much-shared quote declaring that “people only work for people” not companies. Therefore, the opposite must surely apply
Sunday night blues?
Sunday night blues? I am delighted to be writing this as British summer time has commenced. Wow, longer days and shorter nights- hopefully a recipe to make us all feel an improvement in our mental health. We also recently celebrated the International day of Happiness on the 20th March. Spring
SCOTHOT 2023, why it is good for your health!
SCOTHOT 2023, why it is good for your health! Wow, we have had too many years go passed without SCOTHOT, Scotland’s premier showcase for Food, Drink, Hospitality, Retail & Tourism – thank goodness it is back! I know it is only every 2 years, however thanks to the pandemic it
It is time to manage your “energy” not your “time”
Happy New Year It is time to manage your “energy” not your “time” Working a 12-14 hour day, feeling exhausted, not sleeping well, can’t be bothered talking when you get home, not really exercising, eating on the go? Is that you? Well, it’s time for a change of behaviour for
Merry Christmas, Happy New Year??
Christmas is approaching fast. No surprise I hear you shout; it comes at this time every year. Most businesses have been planning for the festive season since June or July, writing menus, designing brochures, creating e-flyers etc. However, things are different this year………. All the plans were made before we
MY BRAIN IS OVERBOOKED: IT HAS BEEN FOR MONTHS. NOTHING IS CHECKING OUT AND THERE’S A VERY LONG QUEUE OF NEW ARRIVALS!
What might help when ‘anxious’ and ‘overwhelmed’ feels like the new normal. Ten minutes! Can I have ten minutes of your time please? I get it and I hear you. You are slammed, full, goosed, overwhelmed, overwrought, ‘in the weeds’ and more than just a little bit exhausted. You certainly
Fantastic Launch Event
We could not be happier with the amazing launch event at the Grand Central Hotel, Glasgow on the 30th January 2019. Over 90 delegates in the room, on a frosty Wednesday morning. The hotel provided a huge breakfast offering, thanks go to Exec Chef James Murphy, a great start to