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Easter is just around the corner.

As Easter weekend approaches, the hospitality industry prepares for one of its busiest times of the year. For many, it’s a time of celebration, family gatherings, and religious observances. However, for those working in hotels, restaurants, and other hospitality businesses, it often means long shifts, packed venues, and the challenge

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January & February Blues

As the New year unfolds, the industry always experiences a lull in January & February. With many businesses just “getting through” the quieter period, it is important not to let the energy within the business dwindle. In fact, it is an excellent opportunity to focus on keeping your staff engaged

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“What’s in a name”?

“What’s in a name”? I remember being with my dad when I was young, and every time he picked up the phone to answer a call, he greeted the person by their name. When we would go to eat somewhere, he would ask people their names to say thank you.

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“I really need a holiday!”

It is that time of year when we expect the business to ramp up a bit.  Tourists are in town!  They come from international as well as the domestic markets and can have a significant impact on increasing midweek and weekend sales. Hopefully this increase in workload is reflected in

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Anxiety at work?

It is Mental Health Awareness week (15th – 21 May 2023) Anxiety at work? Whether you are a small business or a large corporation, the law requires all employers to prevent work related stress to support good mental health in the workplace. Anxiety is how we perceive stress. It is

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Sunday night blues?

Sunday night blues? I am delighted to be writing this as British summer time has commenced. Wow, longer days and shorter nights- hopefully a recipe to make us all feel an improvement in our mental health. We also recently celebrated the International day of Happiness on the 20th March. Spring

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