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NEWS/BLOG

Resilient Leadership

Fostering wellbeing in your team & yourself Creating a hospitality industry for the future, by prioritising staff mental health, wellbeing, training & development is crucial for building resilience in a successful hospitality business. Gordon was presenting at the NoVacancy Hotel + Accommodation Industry Expo London at Excel earlier this month.

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A Winter Storm for Hospitality

How This Week’s UK Budget Deepens the Crisis This week’s UK budget threatens to heap even more strain on an already fragile hospitality sector — a sector that warns this may be its hardest moment since the pandemic. For many pubs, restaurants, hotels, and cafés in Scotland, the cost burdens

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Mental Health in Hospitality: Why It Matters for Your Business

Stress Management for Hospitality Workers The hospitality industry runs on people—chefs, servers, housekeepers, bar staff, and managers—working hard to deliver fast, friendly, high-quality service. But behind the scenes, the long hours, shift work, and emotionally demanding environments take their toll. Mental health challenges such as stress, anxiety, and burnout are

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The Importance of Positive Culture in the Hospitality Industry

Why “Culture Eats Strategy for Breakfast” In the hospitality industry, where exceptional service is the cornerstone of success, a positive workplace culture is more than a nice-to-have—it’s essential. Renowned management consultant Peter Drucker’s assertion that “culture eats strategy for breakfast” is especially relevant in hospitality. While strategies and business models

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